Business Improvement and Social media
23.3K views | +0 today
Follow
Your new post is loading...
Your new post is loading...
Rescooped by Ricard Lloria from Curation Revolution
Scoop.it!

The Commons Revolution - Atlantic BT

The Commons Revolution - Atlantic BT | Business Improvement and Social media | Scoop.it
Something CORE is changing pushed by social media and a altruism mentioned in books by Godin and Benkler, the commons revolution is happening. You In?

This post defines The Idea of the Commons and will be followed over the next few days with definitions for component parts including: The Ask, The Give and The Share.

The Internet Commons Defined

Before jumping into the Internet commons let’s share the Wikipedia definition of a traditional commons:

Traditional Commons
Refers to cultural and natural resources accessible to all members of a society, including natural materials such as air, water, and a habitable earth. These resources are held in common, not owned privately. The resources held in common can include everything from natural resources and common land to software.
The commons contains public and private property, over which people have certain traditional rights. When commonly held property is transformed into private property this process alternatively is termed “enclosure” or more commonly, “privatization.” A person who has a right in, or over, common land jointly with another or others is called a commoner.

What is the web but one huge “common” where “rights” or “best practices” are becoming established almost as we write? “Established” is too strong a word since any guidelines will flex, breathe and change as fluttering memes, cultural ideas we understand, interact with, pass on and change.

Once your company, brand, product or service is online you are part of the Internet Commons.

Once online you’ve made a contribution. You may seek support (links, likes and shares). Presence says you and your website understand the give and take, support and share guidelines of the Idea of the Internet Commons. Try to game the commons, steal or betray and your website will be dealt with harshly. Even if your website simply talks or creates more than it listens your Internet marketing will not produce desired results. Ignorance of stated or unstated guidelines is no defense (sorry).

Unique Customer Aspirations (UCAs)

I was trained to think about marketing in terms of Unique Value Propositions (UVPs) and Unique Selling Propositions (USPs). These ideas remain important, but, by themselves,  are too solipsistic now. Internet marketing is NOT about talking to yourself about yourself.

Internet marketing in our post-social Connection Economy is form from conversational give and take. We need to add an organizing idea that speaks to our union with visitors, customers and advocates. We need to understand and include our customers’ Unique Customer Aspirations (UCAs). UCAs are how our marketing speaks to and supports our customer’s aspirations and resolves their pain points.

ScentTrail Marketing Unique Customer Aspirations(ScentTrail = my blog)Share relevant experiences to help visitors, members, readers and ScentTrail Marketing advocates understand Internet marketing better, become more efficient in their campaigns, make more money (or other forms of web currencies such as traffic, larger subscription lists and increased Google-Juice) and have fun as we learn together.
. Create a community, a commons, where rising tides created from the increasing scale of the commons lifts all whose Internet marketing boats dock with us even for a short time.

Once you know your Unique Customer Aspirations (UCAs) creating building blocks such as websites, social profiles and campaigns is easier and guided by an “umbrella” idea, an archetype. When in doubt check a campaign or activity against your Unique Customer Aspirations. If the Internet marketing you contemplate contributes do it, if not don’t.

Unique Curator Goals (UCGs)

Don’t forget to define your personal and company aspirations too. What are your Unique Curator Goals (UCGs). My Unique Curator Goals for ScentTrail Marketing are:

Learn from an assortment of friends, gurus and experts located around the world and be appreciative and generous to those working so hard to educate me and other Internet marketers.
. Grow my thinking, empathy and vision in ever increasingly faster cycles since time is short and there is much to accomplish.
. Create a team of FOMs (Friends of Martins) who can be counted on to contribute to the commons and who will appreciate and support my contributions, as I do theirs.

read more: (ScentTrail = my blog)


Via Martin (Marty) Smith
Martin (Marty) Smith's curator insight, March 12, 2013 3:56 PM

Everything is in the commons now. 

Rescooped by Ricard Lloria from Curation Revolution
Scoop.it!

SEO Knowing The Unknowable

SEO Knowing The Unknowable | Business Improvement and Social media | Scoop.it

What do Whitman, Rod Serling, Sand Castles and Black Swans have in common? They are all as likely to explain SEO as anyting else.


Via Martin (Marty) Smith
No comment yet.
Rescooped by Ricard Lloria from Curation Revolution
Scoop.it!

5 Examples of Disruptive Marketing and 5 Ways To Create A Disruptive Culture

5 Examples of Disruptive Marketing and 5 Ways To Create A Disruptive Culture | Business Improvement and Social media | Scoop.it

Via Martin (Marty) Smith
Martin (Marty) Smith's curator insight, January 23, 2013 8:16 PM

http://www.rohitbhargava.com/2013/01/10-brilliant-marketing-lessons-from-the-best-of-ces-2013.html

 

When I wrote about the content linked above about how to disrupt I promised to share examples. Here are 5 examples of disruption in practice:

1. Disrupt At Trade Shows Such As CES
http://www.rohitbhargava.com/2013/01/10-brilliant-marketing-lessons-from-the-best-of-ces-2013.html

That is an excellent article about how cool products in poorly designed booths were ignored at this year's Consumer Electronics Show (CES). Trade Shows are DARWINIAN. Seth Godin had a great explanation for why you buy more booth space than you can afford - because of how it LOOKS.

Design is only HALF the disruption. The other half comes from having the courage to spend money without being able to fully know if there is ROI. One thing the people in empty booths know is it is better to be busy.

2. Whirlpool Teaches To Disrupt
In the same article is a great example of an old brand that gets it. Whirlpool didn't just recreate their graphics they explained their process. Read the great book HOW: Why How You Do Anything Means Everything by Dov Seidman.

Dov explains that in a fast, flat, connected time the only unique thing your company or brand truly "owns" is your business processes. Teaching is an exciting way to disrupt, but never ONLY teach. Make sure you are listening too (see #3).

3. Listen To Disrupt Scoop.it Learns FAST
I love Scoop.it. Two upgrades ago Scoop.it removed some beloved and ingenious features. I led a little revolt complaining about not being included. First victory was how well Guillaume and his team listened and how quickly they pivoted returning our lost features. All was good and then it was time for the next big change.


This time Scoop.it released their changes to a handful of advocates and loyal Scoop.it users. The Scoop.it team listened so well they changed on the fly AND changed their roll out process. Well done Scoop.it and that are listening to disrupt.

 

4. Gold Miners Use UGC & Wisdom of Crowds To Disrupt

Canada's GoldCorp did the unthinkable in the gold mining business when they made normally secret data with the world. The result? GoldCorp is now Canada's largest mining company after crowd wisdom tuned their data to find more than $3B in "new gold" with very low exploration costs. More than simply applying new eyes GoldCorp's contest prompted creation of new visualizations and content (User Generated Content) showing where and why there was gold in previously un-mined belts.

 

5. NewsJack The Media To Disrupt

Read David Meerman Scott's New Rules of Marketing and PR and NewsJacking to learn how to play your marketing on top of trends brewing in the media. My favorite example is the casino that garnered millions in free PR when they banned bad girl Lindsay Lohan from their casino.

 

Curious about my previous article on how to develop disruptive business processes? Learn more: http://scenttrail.blogspot.com/2013/01/5-ways-to-disrupt-your-internet.html

 

Ricard Lloria's comment, January 28, 2013 2:26 AM
Thank you Martin!
Rescooped by Ricard Lloria from WebsiteDesign
Scoop.it!

5 Easy SEO Tips From ScentTrail

5 Easy SEO Tips From ScentTrail | Business Improvement and Social media | Scoop.it

SEO Doesn’t Have To Be Hard Just shot a video with our resident photographer Andrew Bartlett. Our conversation reminded me Search Engine Optimization doesn’t have to be so HARD.


Via Martin (Marty) Smith, Brian Yanish - MarketingHits.com
Martin (Marty) Smith's curator insight, January 10, 2013 12:07 PM

After shooting a video with our resident photographer, Andrew Bartlett, I realized that SEO in a post Panda and Penguin world is easier than ever. Do the basics well, connect everything so Google knows YOU and be consistent and life is good. 

Here are the 5 SEO Tips this piece shares: 

* Keywords in URL.

* Keywords in image Alt text.
* Tell a story with Keywords.

* Content With Call To Action is King

* Be consistent With Other Marketing

Easy right? What are your 5 favorite EASY SEO Tips? 

Brian Yanish - MarketingHits.com's curator insight, January 10, 2013 9:19 PM

Great article Marty. Wasn't long ago I'm talking to fellow website designer who said SEO is dead because of social media. I told him, funny how Google hasn't stopped telling website owners to do many of the items you cover in your article.  

Martin (Marty) Smith's comment, January 11, 2013 8:14 AM
Spiders still need context Brian so you note to the designer was correct. Correct alt text has been a particular challenge for me with many designers. I prefer to have file names with keywords too, but good luck selling that idea to a designer (lol). M
Rescooped by Ricard Lloria from Curation Revolution
Scoop.it!

Make Customers Fall in Love with Your Business: 20 Tips From @KISSmetrics and @ScentTrail

Make Customers Fall in Love with Your Business: 20 Tips From @KISSmetrics and @ScentTrail | Business Improvement and Social media | Scoop.it
Nurturing relationships with your customers is a crucial part of growing a successful business. In this age of automation and innovation, caring for your customers has never been more important.

Via Martin (Marty) Smith
Martin (Marty) Smith's curator insight, March 6, 2013 2:27 PM

Great @KISSmetrics Post. Their 10 Ways:

1. Treat Customers Right - Genuinely Interact.
2. Don't Come On Too Strong - Have Respect.

3. Listen - Hear what customers are saying.

4. Continue - Offer ongoing 

5. Partners not customers - communication is 2 way.

6. Build Trust - No Surprises good or bad.

7. Be Transparent - HONESTY always wins in the end. 

8. Keep Your Promises & Only make keepable ones.

9. Customer is always RIGHT.

10. Say THANK YOU and be KIND.

These are great and I would add:

1. Know YOURSELF, be consistent and true.
2. Have FUN (fun is contagious).

3. LOVE what you do (passion is contagious).

4. LOVE who you do it with (or fake it until you make it).

5. Stay Calm, Carry On

6. Change the World

7. Share and then SHARE some More.

8. Align your company to Stengel's Brand Ideals.

9. LISTEN more than you TALK.

10. Curate more than you Create.

 

 Do any five of these consistenly and like, trust and respect may just turn to LOVE. 

 

Rescooped by Ricard Lloria from Curation Revolution
Scoop.it!

SEO's Social Media Singualrity Is Near

SEO's Social Media Singualrity Is Near | Business Improvement and Social media | Scoop.it

My friend Mark Traphagen (@MarkTraphagen) has a genius series of posts and comments going on Google Plus (all linked in the attached article).

 

I share thoughts on SEO, the Google Float, the coming semantic web and why Kurzweil's singularity may be closer than we think at least for Internet marketers.


Via Martin (Marty) Smith
No comment yet.
Rescooped by Ricard Lloria from Must Design
Scoop.it!

The Difference Between Good and Bad Website Design Isn't Complicated [NYT + Marty Note]

The Difference Between Good and Bad Website Design Isn't Complicated  [NYT + Marty Note] | Business Improvement and Social media | Scoop.it
Well-crafted sites need to fulfill their functions efficiently and engagingly.

Via Martin (Marty) Smith
Martin (Marty) Smith's curator insight, January 21, 2013 8:51 AM

I like this article's approach. Alice Rawsthorn makes understanding what good website design is easy. Good web design makes finding information easy. Love this idea, 

"...the most important purpose of most Web sites is to enable us to access information, helping us to find it effortlessly is essential."

As website designers if we were to put that sentence on a wall and check every new design element against it we would be better off. We don't check ideas against the real reason we created the website in the first place, Rawsthorn speculates, because:

* Technologyitis - love new tech without understanding it.

* Lack of imagination or too much imagination.

* Designers easily get lost in a "Curse of Knowledge".

This last bullet is true to my 7 years as a Director of Ecommerce. We looked at our website for hours every day. Our ability to "see" it was zero. What we thought was "easy" could be hard. What we thought was "hard" could be easy. We had, as the Heath brothers describe in their excellent book Made To Stick, the curse of knowledge.  

My team created an important rule. We called it the "Because Rule". Our because rule stated that BECAUSE you CAN do something doesn't mean it is the RIGHT thing to do. RIGHT = helping people find our content and intent (what we wanted them to do) faster, with less effort and with more fun. 

Here's the rub of our Because rule. Every website communicates in overt (click this next) and covert (we are easy to work because you can find what you want) ways. Our "Because Rule" like this article from Alice helped check the inevitable mission creep every Internet marketing team experiences. 

What is your "Because Rule"? How do you craft great website design? 

Miriam Murphy's comment, February 18, 2013 1:36 PM
I think you've got some good points (as does Rawsthorn), but something about her approach rankled me a bit. Web design isn't like architecture; it's much younger and has had to grow much faster. While we may not like to admit it, I think that web design is still riding that very chaotic wave of the early years of the Internet; we may have streamline what we do and how it should look, but we're only just pinpointing that and examining further strategies for a long-run approach. Frog on Top has a good criticism of the article, http://www.frogontop.com/detail.php?id=52 . I agree that bloated animations and navigation issues are really problematic and that sites are prone to dumb mistakes, but there's a larger historical context to consider sometimes!'
Rescooped by Ricard Lloria from Coaching Leaders
Scoop.it!

Top 29 Ways To Stay Creative [Infographic + Marty Note]

Top 29 Ways To Stay Creative [Infographic + Marty Note] | Business Improvement and Social media | Scoop.it

Infographics on being creative in life and inspiration with top 29 ways to be creative on success and startup exploring and researching ideas and concept...

Marty Note

My favorite ways to stay creative are:

* Free writing.
* Drawing and painting.

* Reading (actual BOOKS not blog posts lol).
* Talking to smart friends.
* Hitting the museums especially NYC or Philly.
* Riding a bicycle (very Zen meditation for me).

* Creating thought experiments.

* Doing math in my head (I suck at it so it forces all the reserves in).

* Music especially LOUD rock or jazz (Miles especially).

* Taking pictures to support a story.

* Watching TV (Ovation, PBS and HBO best sources of inspiration).

* Working out (back when I had the energy to do that LOL).

* Playing with my crazy bengal cat Lucian.

* Shopping but only in musuem or art stores. 
* Working in public (makes me zero in and focus deeper).

* Looking at great design (effect is delayed but there).

* Changing a location (traveling).

* Used to read magazines, blogs don't seem to do it.

* Read something HARD I don't understand (all in again).

* Interview someone smarter than me.

* Curate something especially across nontraditional lines. 

* Create a contest or a game. 

* Manipulate SPEED of task (speed up or slow way down).

* Think about creative times in the past (working with Alton Pickens at Vassar).

 

Other great ways to stay creative in this infographic. 


Via Christino Martin, John van den Brink, Martin (Marty) Smith, Khaled El Ahmad, David Hain
Martin (Marty) Smith's comment, November 22, 2012 12:51 AM
Thanks Khaled. We are eating Turkey and watching football tomorrow. Hope things are SAFE and quiet where you are too my friend. Keep that marvelous smart head down hear. Marty
Khaled El Ahmad's comment, November 22, 2012 1:00 AM
Yummy Save some of that giblet gravy for me :-)
All is good here, thank you for asking bro all the best and Happy Thanks Giving Day