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What is Design Thinking? Innovation | Campbell School of Innovation

What is Design Thinking? Innovation | Campbell School of Innovation | Business Improvement and Social media | Scoop.it

What is Design Thinking?

 

Design thinking is an empathy based, creative problem solving process embraced by innovators around the world for addressing complex problems. At its heart, it nurtures the ability to see a situation from someone else's point of view, engineer a solution, and then test and refine your solution based on feedback. It is one approach CSI students will use to master the California Common Core State Standards and build the adaptable thinking skills they will need for success in the 21st century workforce.


Via John Evans
Nadia's curator insight, April 7, 2018 2:42 PM
Great method
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Forrester 3 E's of Customer Experience

Forrester 3 E's of Customer Experience | Business Improvement and Social media | Scoop.it

Emotions play an important role to the overall customer experience. Have you ever created an empathy map?


Via Eric_Determined / Eric Silverstein
Eric_Determined / Eric Silverstein's curator insight, July 24, 2016 5:44 PM

Forrester's 3 E's:

 

1. Emotion

2. Effectiveness

3. Ease

 

How are you elevating the emotional connection between your brand and your customers?

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Wired for Empathy: Why We Can’t Resist Great #Storytelling

Wired for Empathy: Why We Can’t Resist Great #Storytelling | Business Improvement and Social media | Scoop.it
Firesteel is your platform for social change, led by Washington YWCAs. A community of shared knowledge with a commitment to end homelessness in Washington State, we believe we can make a difference. Are you ready to add your voice?
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An 'empathy machine'? How virtual reality could affect #storytelling

An 'empathy machine'? How virtual reality could affect #storytelling | Business Improvement and Social media | Scoop.it
The documentary is being reinvented for virtual reality, but what challenges does this pose to content creators?
Ricard Lloria's insight:

Here's a fascinating article about the problems with virtual reality storytelling and empathy.

 

Virtual Reality (VR) is all the rage and very popular at SXSW. We know storytelling is a powerhouse for building our empathy muscles. But what is the impact of VR on empathy?

 

Turns out, it's not what you think. 

 

The aim of VR is to encourage a human connection and understanding between those wearing a headset and the characters in the story.

 

Problems around empathy rise when certain stories simply generate a feeling of helplessness in the participant that leads to greater detachment -- not greater human connection.

 

I love what one of those interviewed for the article says near the end: "But the empathy idea presents another problem for me – the notion that the world's problems arise from a scarcity of feeling rather than from issues of power, inequality and exploitation of people and planetary resources." Hear hear.

 

There are more details and insights to read in this long-very-long post, and it will make you go, "huh".

 

What do you think about VR, empathy, and this storytelling trend?

Andreas Christodoulou's curator insight, March 24, 2016 6:12 AM

Marty Note
Great points by Os

Os Note

Here's a fascinating article about the problems with virtual reality storytelling and empathy.

 

Virtual Reality (VR) is all the rage and very popular at SXSW. We know storytelling is a powerhouse for building our empathy muscles. But what is the impact of VR on empathy?

 

Turns out, it's not what you think. 

 

The aim of VR is to encourage a human connection and understanding between those wearing a headset and the characters in the story.

 

Problems around empathy rise when certain stories simply generate a feeling of helplessness in the participant that leads to greater detachment -- not greater human connection.

 

I love what one of those interviewed for the article says near the end: "But the empathy idea presents another problem for me – the notion that the world's problems arise from a scarcity of feeling rather than from issues of power, inequality and exploitation of people and planetary resources." Hear hear.

 

There are more details and insights to read in this long-very-long post, and it will make you go, "huh".

 

What do you think about VR, empathy, and this storytelling trend?

Educational Peaks's curator insight, March 24, 2016 6:28 AM

Marty Note
Great points by Os

Os Note

Here's a fascinating article about the problems with virtual reality storytelling and empathy.

 

Virtual Reality (VR) is all the rage and very popular at SXSW. We know storytelling is a powerhouse for building our empathy muscles. But what is the impact of VR on empathy?

 

Turns out, it's not what you think. 

 

The aim of VR is to encourage a human connection and understanding between those wearing a headset and the characters in the story.

 

Problems around empathy rise when certain stories simply generate a feeling of helplessness in the participant that leads to greater detachment -- not greater human connection.

 

I love what one of those interviewed for the article says near the end: "But the empathy idea presents another problem for me – the notion that the world's problems arise from a scarcity of feeling rather than from issues of power, inequality and exploitation of people and planetary resources." Hear hear.

 

There are more details and insights to read in this long-very-long post, and it will make you go, "huh".

 

What do you think about VR, empathy, and this storytelling trend?

Stephania Savva, Ph.D's curator insight, March 24, 2016 6:33 AM

Marty Note
Great points by Os

Os Note

Here's a fascinating article about the problems with virtual reality storytelling and empathy.

 

Virtual Reality (VR) is all the rage and very popular at SXSW. We know storytelling is a powerhouse for building our empathy muscles. But what is the impact of VR on empathy?

 

Turns out, it's not what you think. 

 

The aim of VR is to encourage a human connection and understanding between those wearing a headset and the characters in the story.

 

Problems around empathy rise when certain stories simply generate a feeling of helplessness in the participant that leads to greater detachment -- not greater human connection.

 

I love what one of those interviewed for the article says near the end: "But the empathy idea presents another problem for me – the notion that the world's problems arise from a scarcity of feeling rather than from issues of power, inequality and exploitation of people and planetary resources." Hear hear.

 

There are more details and insights to read in this long-very-long post, and it will make you go, "huh".

 

What do you think about VR, empathy, and this storytelling trend?

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#Charity, #Empathy, And #Storytelling: The Mechanics of Generosity

#Charity, #Empathy, And #Storytelling: The Mechanics of Generosity | Business Improvement and Social media | Scoop.it
Two weeks ago, the annual Giving USA report showed that American philanthropy continues to climb out of the trough of the Great Recession, one of the real lagging indicators of the economy. And while U.S. philanthropy has been roughly static at two percent of GDP for a couple of generations [...]
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Silicon Valley Has an Empathy Vacuum

Silicon Valley Has an Empathy Vacuum | Business Improvement and Social media | Scoop.it

Silicon Valley’s biggest failing is the distinct lack of empathy for those whose lives are disturbed by its technological wizardry. 

 


Via Kenneth Mikkelsen
Kenneth Mikkelsen's curator insight, December 4, 2016 10:01 AM

Excellent piece by Om Malik in the New Yorker. 

 

Whether self-driving cars and trucks, drones, privatization of civic services like transportation, or dynamic pricing, all these developments embrace automation and efficiency, and abhor friction and waste.

 

People are falling behind because technology is advancing so fast and our skills and organizations aren’t keeping up. 

 

 

 

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Virtual Reality Audiences — The #Storytelling Guide

The Storyteller's Guide to the Virtual Reality Audience - Stanford d.school - Medium
As VR storytellers, we are charged with molding experience itself into story, and none of our storytelling tools have pr…
Minna Kilpeläinen's curator insight, April 15, 2016 4:43 PM
"360° is more than full circle. The more complete the environment, the more it resonates."
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#Storytelling, Empathy, and Generosity: Latest Brain Research

#Storytelling, Empathy, and Generosity: Latest Brain Research | Business Improvement and Social media | Scoop.it
Science proves the obvious: If you can put yourself in someone else's shoes, you're more likely to want to help them.
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Why is #Empathy the Key to Good #Storytelling? The Answers...

Why is #Empathy the Key to Good #Storytelling? The Answers... | Business Improvement and Social media | Scoop.it
In this guest post, the filmmakers of the forthcoming feature documentary, "My Country, No More" explain the importance of empathy in the storytelling process.
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Social Media Changing Us, Society & the Power of the Human Connection

Social Media Changing Us, Society & the Power of the Human Connection | Business Improvement and Social media | Scoop.it

This wonderful piece was written by Milas Page - it is inspiring, it is true and it's what's is happening to many people as a result of interacting in social media.

 

The author talks about the "social mindset" connecting as human beings is what gets you in the door......

 

Here are some highlights:

 

**The Social Mindset sees the value in collaboration

 

**The Social Mindset cares about others – be it your customers, your employees, or your partners

 

**The Social Mindset lays the groundwork for the importance of listening

 

**The Social Mindset leads you to realize you can help – therefore makes you open to helping when an opportunity arises

 

**The Social Mindset surrounds you with positive thinking and empowers you to realize you can make a change

 

What's the point, she asks? I'm quoting Milas because I couldn't have said it better..........

 

An interaction like the she refers to in this piece is between her and another person whom in the past she would have closed the door  but social media has made her see people in a different light.

 

"Tirelessly one door at a time, trying to activate communities. Now an interaction like that can not only reach me, it can reach you.

 

Messages amplified, reach expanding.Making the human connection is what get’s you in the door."

 

** "Then think about the implications this has in our world, I believe it has many and it’s a good thing. Companies and people who embrace social as a mindset will change this world, one person – one cause, one workplace at a time"

 

How has it changed you?

 

Selected by Jan Gordon covering "Curation, Social Business and Beyond"

 

Read full article and see video here: [http://bit.ly/UVP3yU]


Via janlgordon, DPG plc, David Hain
Mila Araujo 's comment, January 16, 2013 11:53 AM
Thank you so much for sharing! Glad these ideas resonated with you!