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Focusing on a “critical few” behaviors is one of the fundamental tenets of working effectively with organizational culture. Sometimes called keystone behaviors, these are patterns of acting that are tangible, repeatable, observable, and measurable, and will contribute to achieving an organization’s strategic and operational objectives. The behaviors are critical because they will have a significant impact on business performance when exhibited by large numbers of people; they are few because people can really only remember and change three to five key behaviors at one time.
In the work done by Katzenbach Center consultants around the world, we have seen how a focus on a critical few behaviors helps bring about changes that contribute to meaningful business outcomes, whether it is a medical devices manufacturer tallying 10 straight quarters of revenue growth or a technology firm saving US$100 million a year in warranty costs.
Via David Hain
The recruitment industry can be pretty volatile which makes it even more important for recruitment leaders to embrace change than to shy away from it. Whether it be implementing new initiatives, changing current behaviors that entice success all need buy in from your current workforce and accountability from management to see it through. Happy Reading and Happy Friday.