“Referral marketing is the science of converting customer’s social capital into brand’s economic capital. “ [Harvard Business Review]
Via Daniel Watson
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Business Improvement and Social media
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You've worked hard to make a customer happy. Now how do you get them to send more customers your way?
Every small business owner knows that the best clients and customers often come as a result of a solid referral. And with so many businesses vying for your potential customers' attention, it's difficult to stay top-of-mind. So how do you stay relevant and encourage those referrals? Here are five tested tips on generating more referrals from several small business owners who profited. Via Daniel Watson 
BEST-CAEXI 's curator insight,
May 22, 2013 7:26 PM
5 conseils éprouvés pour générer plus de renvoi d'affaires |
