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Scoop.it!
During the last few months I've seen a significant increase in a number of articles warning about the onslaught of automation in workforce. A lot of very 
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Scoop.it!
This is not a Marketing Funnel We are in love with our mapping processes from Value Stream Mapping, Process Mapping and Customer Journey Mapping.
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Scoop.it!
Olivier Renaudin's curator insight,
March 9, 2015 4:44 AM
With every human expected to own some 20 or more connected devices by the year 2020, the Internet of Things (IoT) is a phenomenon brands can’t afford to ignore. 
Romain MAZUIR's curator insight,
March 9, 2015 4:35 PM
Customer Experience in the Internet of Things #H2MWP 
Birgitta Edberg's curator insight,
March 29, 2015 3:16 PM
Always easier to understand Customers Experience in infographic.
Scoop.it!
Understanding Respect for People/Customers Most of us will agree when it comes down to the actual purchase decision, it is seldom the best functioning item that gets purchased.
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