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E-Learning-Inclusivo (Mashup)
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Scoop.it!
Sales - In today's highly networked world, your customers expect to interact with you during every step of the buyer's journey. Here's how you can engage them. Via Eric_Determined / Eric Silverstein, David Hain, Ricard Lloria 
Eric_Determined / Eric Silverstein's curator insight,
November 11, 2014 11:43 PM
"With more mobile devices than humans and over one billion people participating in social networks, today's customers are more networked and better informed than ever." 1. Be Part of the Conversation across all Channels 2. Use Analytics for Insight across Platforms 3. Personalize every Interaction 4. Build on previous #customer #experiences 5. Become a Predictive Business Which brand currently connects well across your buyer journey? |
With every human expected to own some 20 or more connected devices by the year 2020, the Internet of Things (IoT) is a phenomenon brands can’t afford to ignore.
Customer Experience in the Internet of Things #H2MWP
Always easier to understand Customers Experience in infographic.