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Tom Peters says it's all about relationships. Not only that, he provides a must-read Top 10 book list that will help you with relationships in business.
Via Kenneth Mikkelsen
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Rescooped by Trish Sadar from LeadershipABC |
Scoop.it!
Via Kenneth Mikkelsen
Trish Sadar's insight:
Thank you Kenneth for sharing this list and video!
Tom's recommended reading list:
1. The Manager's Book of Decencies: How Small Gestures Build Great Companies
2. Respect: An Exploration
3. Hostmanship: The Art of Making People Feel Welcome
4. The SPEED of Trust: The One Thing That Changes Everything
5. The Dream Manager
6. The Customer Comes Second
7. Crucial Conversations Tools for Talking When Stakes Are High
8. Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
9. Influence: Science and Practice
10. Emotional Intelligence: Why It Can Matter More Than IQ