This study has received a lot of attention, being reported in many different outlets. The main reporting suggests that discussions in online learning are strongly biased, with more attention being paid to white male students by instructors, and white female students more likely to correspond with or respond to other white females. I don’t dispute these findings, as far as they apply to the 124 MOOCs that the researchers studied.
Where the madness comes in is then generalising this to all online courses. This is like finding that members of drug gangs in Mexico are likely to kill each other so the probability of death by gunfire is the same for all Mexicans.
MOOCs are one specific type of online learning, offered mainly by elitist institutions with predominantly white male faculty delivering the MOOCs. Furthermore, the instructor:student ratio in MOOCs is far higher than in credit-based online learning, which still remains the main form of online learning, despite the nonsense spouted by Stanford, MIT and Harvard about MOOCs. In an edX or Coursera MOOC, with very many students, it is impossible for an instructor to respond to every student. Some form of selection has to take place.
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Miloš Bajčetić