Making Assumptions: A Story of Failure and Learning | Help and Support everybody around the world | Scoop.it
While coaching: Me (the coach): “I hear tension in your voice.” Client: “No, you don’t.” Wait—that’s not how it is supposed to go! In coach training, they said to listen for shifts and use them to create clarity. I had heard a change in her voice, and I assumed I knew what it was. I ...read more.

Via Ariana Amorim