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It might seem like good communication strategies are timeless, but in actual fact they are constantly evolving. In an increasingly globalized world, not to mention rapidly shifting virtual landscape, what qualified as effective five or ten years ago–even last year–may not longer be relevant. Here are ten of our tips for crafting good communication in 2021.

You’re taking attention from someone who just wants to be heard. Here’s how to be more considerate in conversation, says Celeste Headlee.

It is often assumed that online collaboration, teamwork and communications is inferior to face-to-face equivalents as we miss the visual cues, facial, body language and so on. His would suggest that collaborative teamwork or meetings may be better with VIDEO ON, as opposed to JUST AUDIO.

 

Yet, this fascinating paper from Tomprou et al. (2021) at Carnegie Mellon, who looked at group ability to solve a range of different problems, found something quite counterintuitive. Visual cues have no effect on collaborative work. In fact, teams without visual presence were more successful, not only in synchronising their vocal cues but also speaking in turns and on solving problems. The authors rightly claim that this calls into doubt the conventional wisdom that you need video support.

Observe the conversations in your workplace. Do you hear your colleagues and employees talking about what’s possible, or are they complaining about the past? Are conversations moving forward or spiraling down? Do people support each other or gossip? Here are eight practices to elevate your conversations in 2018. 1. Get present Noise and distraction are everywhere. If you can maintain the discipline of really listening to what the other person is saying you will stand out. The other person senses your energy and magnetism even if they can’t put their finger on it.