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7 Questions That Lower Resistance to Negative Feedback

7 Questions That Lower Resistance to Negative Feedback | Help and Support everybody around the world | Scoop.it
Great feedback often surprises recipients. They don’t see themselves clearly. Frankly, none of us do. Your feedback was rejected. Now what? Gut check: If we open our hearts at all, it's to people who care. If you don’t care, walls go up.  Are you fully committed to the best interests of feedback recipients? Or do…

Via Kevin Watson, Ariana Amorim, Mark E. Deschaine, PhD
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Rescooped by Ricard Lloria from Business Brainpower with the Human Touch
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Why Criticism Is So Tough To Swallow (And How To Make It Go Down Easier)

Why Criticism Is So Tough To Swallow (And How To Make It Go Down Easier) | Help and Support everybody around the world | Scoop.it
What Your Brain Does When You're Criticised

 

At any given time, brains are subconsciously scanning the world around us for dangers to defend against—ready to launch a fight, flight, or freeze response that will protect us from predators or poisons. But the brain doesn’t just guard us against physical threats. Research has found that it also goes on the defensive in response to things that threaten to undermine our social standing and safety, including interactions that make us feel even mildly rejected or incompetent. Since even being glanced at askance by a stranger can be enough to trigger our defenses, you can bet that receiving critical feedback is pretty likely to spark a fight, flight, or freeze response.


Via The Learning Factor
The Learning Factor's curator insight, April 17, 2016 8:39 PM

We're used to giving "praise sandwiches" a criticism wedged in between two generic complimentsthat give our brains indigestion.

Adele Taylor's curator insight, April 18, 2016 5:49 PM
Definitely worth a read, if you ever have to provide feedback!
rodrick rajive lal's curator insight, April 18, 2016 11:02 PM
Criticism is so tough to swallow, apparently because our brains perceive criticism as a danger and so it gets into defensive mode! A few of the senior at the place where I work tell others to learn to accept vulnerability without being defensive. Most of the workshops conducted for employees revolve around making them feel comfortable with vulnerabilty. This, I guess is the first step towards accepting criticism without feeling threatened. Being comfortable with vulnerability depends, also to a great extent on developing  a secure environment.