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Rescooped by Ricard Lloria from All About Coaching
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Learning The Art of Difficult Conversations - WorkSMART

Learning The Art of Difficult Conversations - WorkSMART | Help and Support everybody around the world | Scoop.it
From blog.trainerswarehouse.com - January 26, 2018 4:27 AM
Those of us who are conflict averse hate difficult conversations. It’s no wonder that experts have started calling them “Courageous Conversations.”

Via Ariana Amorim
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Rescooped by Ricard Lloria from iGeneration - 21st Century Education (Pedagogy & Digital Innovation)
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6 Tips for Dealing with a Difficult Person by Eric Stutzman

6 Tips for Dealing with a Difficult Person by Eric Stutzman | Help and Support everybody around the world | Scoop.it
From blog.ctrinstitute.com - July 14, 2017 3:09 AM
Eric Stutzman

Via Tom D'Amico (@TDOttawa)
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Aditya Keshav's comment, July 14, 2017 12:57 AM
Check this out Things Highly Influential People Always do to convince others - http://sco.lt/6bGbQH
Moses Simuyemba's curator insight, July 14, 2017 8:03 AM

Unfortunately, difficult people are everywhere. Learn how to handle them. 
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Rescooped by Ricard Lloria from All About Coaching
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You Just Had a Difficult Conversation at Work. Here’s What to Do Next

You Just Had a Difficult Conversation at Work. Here’s What to Do Next | Help and Support everybody around the world | Scoop.it
From hbr.org - October 15, 2017 5:28 AM
What to say and do to make things less awkward.

Via Ariana Amorim
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