It is hard to find a Facility Management department that has its own area within the company’s website. It might be more common amongst Universities’ websites and today we want to share with you the link of Auburn University (United States) Facilities Management department:
http://www.auburn.edu/administration/facilities/
The site shows that the department is really customer oriented and it becomes a direct and transparent communication media outlet. The department offers the facility users a clear service list and gives them the channels to request them. The site gathers the department’s policies and communicates the department’s project planning and follow-up. It is even possible to watch the construction works development via webcam. Furthermore, it has its own twitter and facebook profile to make communication more direct.